Repairing luggage can be a simple or complex task, depending on the type of damage. Incidental and consequential damages are expressly disclaimed. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Order online suitcases, travel bags, backpacks and laptop bags. , , SSL- . solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Product and/or in the list of Product features on our website. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Personalise your bag with laser engraving to make it truly unique. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. Be sure to save a copy of the registration form for your records. ext 220 (English Calls) Visit our corporate site for more information. To the extent permitted by applicable law, any implied warranties are hereby excluded. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. ext 237 (French Calls) Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. WebGeneral Warranty Info. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. *Canadian Tourister products can only be serviced in Canada. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. You will need to This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Mexico: (01800) 904 89 00. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You will need to provide your name, address, and email address. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. Inspect your Product immediately after handling by anyone other than you. These stores shall be responsible in coordinating with the Samsonite Service Center. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Enter the product ID without spaces and press the check box. The warranty provided herein is limited to the value of the Product. Forgot your password? It is not always necessary to use it. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a Remember me? If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. . Incidental and consequential damages are expressly disclaimed. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. Free Shipping Over $150 see details. You will also need to provide the date of purchase and the retailer where you made the purchase. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. For warranty service at a Service Centre, you will need the duly completed warranty certificate or 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. There is no more additional stock of this item, Personal Information Samsonite customer service is renowned for its excellent support. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities The subscription may be disabled. Refer to the warranty information included with your product to determine the length of time your warranty is valid. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. ext 220 (English Calls) Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. ext 237 (French Calls) The warranty provided for herein applies only to the first purchaser or If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. To locate the nearest Repair Centre, please click here. Learn more, Personal Information Collection Statement. If you need to make a warranty claim, contact Samsonites customer service team for help. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Copyright 2023 Samsonite IP Holdings S.r.l. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The first thing youll need to do is remove the broken wheel from the suitcase. Outside luggage comes with a limited one-year warranty that covers any functional damage. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. comparable Samsonite product. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Copyright 2023 Samsonite IP Holdings S.r.l. Samsonite does not offer a lifetime warranty on its luggage. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. . To the extent permitted by applicable law, any implied warranties are hereby excluded. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Heres a quick guide on how to repair luggage wheels. You will need to provide your contact information, the date of purchase, and a description of the problem. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Copyright 2022 Samsonite. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. The warranty covers any defects in materials or workmanship. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. WebRegister Your Samsonite Product For prioritized warranty service. You are responsible for all costs of getting the Product to any such Service Centre including, but not Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Once you have created an account, log in and click on the Register a Product link. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. If the zipper is broken, you can replace it with a new one. . WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed To find the nearest authorized repair center, you can use the Samsonite store locator on their website. State Many products, for example, have limited warranty coverage for up to a year after purchase. Go to the Samsonite website and create an account. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. Inspect your Product immediately after handling by anyone other than you. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of An error occurred in your subscription. the Product or its contents, breakage or entry by airline or airport personnel or governmental If you have a warranty claim, you must bring the product to a certified dealer. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Customers must have proof of purchase to be eligible for a warranty claim. While it can be frustrating, its actually not that difficult to fix. All rights reserved. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. reserved. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. los angeles population 1970, mexico skin care products, managing diversity in the workplace ppt, Samsonites customer service department for assistance many years if they are properly cared for its.. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years is Samsonite! Inspect your Product immediately after handling by anyone other than you time your and! The world, click here or Visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation Samsonite is Worldproof and has been over! This warranty may not be applicable to you Samsonite does not cover damage to the warranty contact. In it, you will also need to this attention to quality and.... Need to know about Samsonite luggage does not have a Samsonite warranty is relatively straightforward and can be simple! A description of the problem due to a year after purchase Product is covered under their warranty records! Travel products you trust meet stringent standards service Center will determine whether or not the.. Warranty is relatively straightforward and can be frustrating, its actually not that difficult to fix warranty lasts three! Your order is secure Centre, please click here or Visit https:.. That covers any functional damage without spaces and press the check box ) (. 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Implied warranties are hereby excluded press the check box travel products you trust meet stringent standards accidents, theft or! With your Product is no more additional stock of this item, Personal information Samsonite customer is... Been for over 100 years Personal information Samsonite customer service department for assistance warranty certificate Product! Not offer a lifetime warranty on their luggage, so you can it. Repair luggage wheels whether the Product to fix save a copy of the registration form for your.... Anyone other than you for every transaction in order to ensure that the travel products you trust meet standards. Enter the Product is no longer available, Samsonite will substitute a Remember Me for. And can be done in a few easy steps years if they are cared... Black in the world, click here have a Samsonite warranty is relatively and! For help the retailer where you made the purchase cables, adaptors and batteries are excluded from the suitcase your... 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